What makes a clear practice-area page
For attorneys
What makes a clearpractice-area page.
Seven minutes read. Updated [Owner to supply: month and year].
A practice-area page is a conversation with one worried person. It is the page that decides whether a person in trouble picks up the phone. The visitor is rarely a colleague. The visitor is usually a parent, a spouse, a friend, or the person directly facing the charge or the claim, reading on a phone, late at night, after typing something into a search bar that the legal profession would phrase very differently. The page earns its keep by meeting that person exactly where they are.
Most practice-area pages are written for other lawyers. That is the problem to solve.
One practice per page.
A clear page covers one practice, exactly one. The DWI page covers DWI. The probate page covers probate. The estate-planning page covers estate planning. Each one gets its own URL, its own headline, its own description of how the firm helps, and its own contact path. A single page that tries to cover “criminal defense, family law, probate, and personal injury” tells the visitor the firm spreads itself across all of them. The truth may be sharper than that, but the page is what speaks.
One practice per page also helps the search engines. A page that is clearly about one thing ranks better for that one thing than a page that is partially about five things. The visitor who searches for “DWI attorney Bexar County” lands on a page that is plainly about DWI in Bexar County. The match is obvious.
Plain languagea client actually uses.
The visitor searched in plain words: for “how to fight a felony charge in Texas,” or “what happens after I get arrested,” or “do I need a lawyer for a DWI.” A clear page uses the second kind of language in the headlines, the subheadings, and the opening paragraphs. The legal terminology is welcome later in the page, once the visitor knows they are in the right place.
Read the page out loud. If it sounds like a deposition, rewrite it. If a person in trouble can read it and feel slightly calmer, the page is doing its job.
An honest descriptionof how you help.
The strongest practice-area pages describe how the firm actually works. Abstractions like “we provide aggressive representation” sail straight past a stranger. What lands is concrete sentences about what the first call looks like, who answers the phone, how the firm communicates with clients during a case, what the early steps of the matter usually are, and what the visitor can expect to feel during each of them.
This kind of writing is uncomfortable for some firms because it asks the firm to be specific. Specificity is exactly what earns the call. A visitor reading three practice-area pages from three different firms will call the one that read like a real lawyer wrote it about real cases.
The three habits.
Three small habits separate a clear page from a forgettable one.
First, the page leads with the visitor’s situation; the firm’s history comes later. The visitor is the protagonist of the page. The firm is the guide. The first paragraph names the situation the visitor is in. The biography belongs later, on the about page, or in a smaller block further down.
Second, the page is scannable. Short subheadings every three or four paragraphs. Short paragraphs. The visitor is reading on a phone at one in the morning. Walls of text lose the call.
Third, the page ends with a single, obvious next step. One phone number. One short form. One call-to-action, given room to breathe. One.
A practice-area page that names the firm’s true boundary earns more trust than one that claims everything.
The candor rule.
This is the part most firms skip. A clear practice-area page draws the firm’s boundary in plain sight. If the firm’s criminal work is DWI defense, the DWI page says exactly that, with a short note pointing federal drug charges toward a trusted referral. If the firm’s family work stops at the state line, the family law page says exactly that. Candor about scope reads as confidence. The visitor who needed something different goes to the right place. The visitor who needed exactly what the firm offers feels like they are dealing with a serious professional with a defined practice.
A word on the rules.
In Texas, attorney advertising is governed by Rules 7.01 through 7.06 of the Texas Disciplinary Rules of Professional Conduct. The plain version, for marketing purposes, is straightforward. Claim only what you can substantiate. Avoid wording that implies a guaranteed result. Compare your firm to another only in ways you can factually back up. Keep records of what your website said and when it said it, because the rules require you to be able to produce the materials on request. None of this is in tension with writing a clear, honest, useful practice-area page. The opposite, actually. The rules and the craft point the same direction.
What to fix first.
If your current practice-area page is one long page covering everything, split it. One URL per practice. If your current page is written in lawyer-language, rewrite the first three paragraphs in plain English. If your current page lists eight calls-to-action, cut it down to one. Three small edits, in that order, will do more for the page than a full redesign.
A disclaimer about this piece
This piece is general information for marketing purposes, not legal advice. Texas Rules of Professional Conduct 7.01 through 7.06 govern attorney advertising. Consult your own counsel for compliance review of your firm’s website.
If you would like a second pair of eyes on your own practice-area page, send us a link. This is general information for marketing purposes, not legal advice; the call-out below applies to anything we say about Texas attorney advertising.
A second pair of eyesis one note away.
Send us your practice-area pages and we will read them the way a worried client does.